Terms of Service Last updated: 20.10.24 Welcome to Polar Chairs! Please carefully review these Terms of Service (the "Agreement") before accessing our website and utilizing our services. By accessing or using the Polar Chairs website (the "Site") or any of our products or services, you acknowledge and agree to comply with this Agreement. If you do not agree to these terms, kindly refrain from using our services. Use of the Website and Services Acceptance of Terms: Your use of the Site and our services constitutes full acceptance of this Agreement. Should you disagree with any part of these terms, refrain from using our services or products. Age Requirement: You must meet the legal age requirement in your jurisdiction to use our services. Minors must obtain parental permission. Compliance: You commit to utilizing our services solely for lawful purposes and refrain from engaging in any illegal or unauthorized activities. Accuracy of Information: When using our services, it is imperative to provide accurate, up-to-date, and complete information. Unauthorized Access: You agree not to access the Site or our services through automated or non-human means, disrupt the Site's operation, or utilize the services for unintended purposes. User Responsibilities Product Compatibility: Ensure compatibility of purchased products with your computer or system. Failure to verify compatibility does not warrant a refund. Account Responsibility: You are accountable for your account and all activities conducted through it. Access Denial Polar Chairs reserves the right to deny access to the website and products for the following reasons: Chargeback or Dispute: Initiating a dispute or performing a chargeback via our payment services. Misuse of Account: Altering our software or using it for unintended purposes. Abuse or Misconduct: Engaging in inappropriate behavior. Community Guidelines: Breaching our community guidelines. Working for Opposing Entity: Employment with an anti-cheat company or any entity opposing Polar Chairs. Customer Support Operating Hours: Our customer support operates 24/7. Support requests are typically processed within 24 hours, barring unforeseen circumstances. Purchases and Payments Billing Information: Provide accurate billing and account details for purchases. You are liable for all charges associated with your purchases. Refunds: Refunds may be denied, and we do not offer refunds for used digital goods. Refunds and License Use: Refunds are only provided if the product does not work after you have contacted us and followed our instructions for troubleshooting. No refunds will be provided once a license or activation key is issued, except in cases where the product is proven to be defective. Termination without Refund for Breach If you violate any provision of this Agreement, Polar Chairs reserves the right to terminate your access to the product or service without providing any refund. This includes cases of misuse, violation of our community guidelines, or inappropriate behavior. Refunds will not be issued in cases of breach, deterring users from exploiting our software and attempting to reclaim funds unfairly. Indemnity Clause You agree to indemnify and hold Polar Chairs harmless from any claims, damages, or expenses arising from your use of our software. This includes, but is not limited to, legal claims made against you for using our products in illegal or unauthorized ways. Polar Chairs is not liable for how customers use our products, and users assume full responsibility for their actions. No Liability for Third-Party Software If Polar Chairs’ software interacts with other software, platforms, or third-party systems (e.g., game updates, anti-cheat systems), we are not liable for any issues or damages caused by changes or disruptions to those third-party services. Polar Chairs does not guarantee compatibility with all third-party software, and we are not responsible for any interruptions that may occur due to external updates. Privacy and Data Usage Your privacy is of utmost importance to us. We comply with strict data protection laws, including the GDPR. Please review our Privacy Policy for full details on how we collect, use, and protect your data. By using our services, you agree to our use of data for account management, licensing, and providing customer support. We do not sell your data to third parties. Non-Compete Clause By using our services, you agree that you will not utilize Polar Chairs’ products or services to develop, contribute to, or support competing products or services. This clause ensures that customers cannot exploit our software for their own gain in developing similar or competing products, protecting our intellectual property and business operations. Cancellation Orders can be canceled if goods or services have not been delivered. However, once a license has been issued, cancellation and refunds are not permitted. End-User License Agreement Kindly review and accept our End-User License Agreement ("EULA") before utilizing our software. Third-Party Websites and Content We are not responsible for third-party websites or content linked through our site. Any third-party interactions are the responsibility of the user. Disclaimer Our website and products are provided "as is". We make no warranties regarding accuracy or reliability. Limits of Our Policy Our policy pertains solely to data collected and handled by Polar Chairs. We are not liable for third-party privacy practices. Changes to this Policy This policy may be updated. Your continued use of our services post-changes constitutes acceptance. Your Rights and Responsibilities You possess the right to understand how your data is utilized and can request corrections or deletion. Contact us with any concerns. Thank you for choosing Polar Chairs!