Privacy Policy Effective Date: October 17, 2024 Polar Chairs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including the purchase and use of digital products like software licenses (collectively, the "Service"). Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the practices outlined in this policy. 1. Information We Collect We collect several types of information to provide and improve our Service to you: a. Personal Data: When you make a purchase or interact with our Service, we may collect the following personally identifiable information ("Personal Data"): Name Email address Payment information (processed via third-party payment providers, we do not store this information) Discord ID (for account verification) IP address b. Usage Data: We automatically collect certain information when you visit our website or use our Service. This data includes: Your IP address, browser type, and operating system Date and time of your access Actions taken on the site, such as pages viewed and clicks Referral data (e.g., how you were referred to our website) c. Device Data: When using certain products, particularly software licenses, we may collect hardware or device information for licensing and security purposes. 2. How We Use Your Information We use the collected data for several purposes: To provide and maintain our Service: We use your data to deliver the services you’ve requested (such as software access and license management). To improve our Service: We analyze data to improve website functionality, user experience, and product offerings. To process payments: We use your payment data to process transactions securely via third-party payment providers. To communicate with you: We use your email address or Discord ID to send updates, respond to customer inquiries, or provide important notifications. To comply with legal obligations: If necessary, we use your data to comply with applicable laws and regulations. 3. Data Sharing and Disclosure We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations: Payment Processing: Your payment data is shared with our third-party payment processors for the purpose of processing transactions. Legal Compliance: We may share your data if required to comply with legal obligations, court orders, or in the interest of protecting our rights, property, and safety. Service Providers: We may employ third-party companies to facilitate our Service (e.g., hosting providers, customer support platforms). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 4. Data Security We take the security of your data seriously and implement a variety of security measures to protect your personal information: Encryption: Sensitive information (such as payment data) is encrypted during transmission using Secure Socket Layer (SSL) technology. Access Control: Access to your personal data is restricted to authorized personnel only, who are required to keep the information confidential. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security. 5. Your Data Protection Rights Depending on your location, you may have the following data protection rights: Access: You have the right to access the personal data we hold about you. Rectification: You have the right to request corrections to any inaccurate or incomplete personal data. Erasure: You have the right to request that we delete your personal data under certain conditions. Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions. Data Portability: You have the right to request a copy of the personal data we have collected, in a structured, commonly used, and machine-readable format. Withdrawal of Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. To exercise these rights, please contact us at [email protected]. 6. Data Retention We retain your personal data only as long as is necessary for the purposes set out in this Privacy Policy or to fulfill legal obligations. When your data is no longer required, we will delete or anonymize it in a secure manner. 7. Third-Party Services Our website or Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we are not responsible for the content, privacy practices, or security of third-party websites or services. 8. Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly. 9. Changes to this Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes, we will notify you by email (if you have provided one) or through a prominent notice on our website before the changes take effect. 10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: [email protected] Discord: discord.gg/polarchairs Thank you for trusting us with your information!